Shipping policy
This policy explains how we deliver our IPTV subscription services to you after purchase.
Delivery Method
All services are delivered digitally. After payment confirmation, you will receive:
- IPTV account credentials (username and password)
- Server URL or M3U playlist link
- Setup instructions for your specific device
- EPG (Electronic Program Guide) information
Delivery Timeframe
- Standard delivery: Within 60 seconds to 10 minutes of payment
- Peak hours: Up to 30 minutes during high-volume periods
- Manual verification: Some orders may require manual review (up to 2 hours)
Delivery Channel
Credentials and instructions are delivered via:
- WhatsApp message to your registered number
- Email (if provided during checkout)
What You Need
To start streaming, you need:
- A compatible device (Smart TV, Firestick, Android, iOS, PC, MAG Box)
- An IPTV player app (IPTV Smarters, TiviMate, XCIPTV, or similar)
- Stable internet connection (minimum 10 Mbps for HD, 25 Mbps for 4K)
Support During Delivery
If you experience any issues with delivery or setup, our support team is available 24/7 via WhatsApp to assist you.